Pinnacle Online High School Privacy Policy

Pinnacle Online High School 's unique program combines online technology with unique, engaging and dynamic content. We, Pinnacle Online High School, have established this privacy policy to let you know how we collect and use information that we may gather from you on this website, www.pinnacleonlinehighschool.com.

This policy only applies to information that we collect through our website, email or other direct contact with Pinnacle Online High School administration or staff.  All student school records are protected by the Family Educational Rights and Privacy Act, and we at Pinnacle Online High School are committed to compliance with that law.  We also comply strictly with the Children's Online Privacy Protection Act of 1998, for the protection of children's online privacy.

Non-personal and aggregated information collected automatically
Each time you visit our website, we log non-personal information, such as your IP address, domain name, the name of the web page from which you entered our website, which pages you visit on our website, and how much time you spend on each page. We use this information to monitor and improve our website and for internal analysis. In particular, we use IP addresses to analyze trends, administer the website, and gather information for aggregate use. IP addresses are not linked to personally identifiable information.

Our website uses "cookies" to help personalize your online experience. A cookie is a text file that is anonymously placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you. We use cookies to keep track of how you are using our website, and tailor web content to your interests. Pinnacle Online High School cookies do not contain personal information about the parent(s) or children enrolled in Pinnacle Online High School virtual program.

We will not share or sell non-aggregated information contained within cookies to any third party.

You also have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our website or have some of our services on our site function properly. If you choose to decline cookies, you may have difficulty access some features of our website.

Personal information you provide
You can use portions of our website without divulging any personal information including your email address. Our website does not collect personal information about individuals except when such individuals specifically provide such information on a voluntary basis. For example, when sign up for a newsletter, request additional information by contacting us, or request help by phone or email. When you register your child(ren) for a Pinnacle Online High School course, or participate in a Pinnacle Online High School program through an affiliate or local school, we may collect information regarding you and your children, such information will be collected over the phone, email, by fax or through conventional mail.

Once you have registered your child(ren) for a Pinnacle Online High School course, student data will be collected and stored within our secure server.  Your student will be assigned a Pinnacle Online High School student id number.  If your student is under 18 years of age, you, as the parent, can be provided the students login name and password which would allow you to access you student’s account. Parent contact information, such as phone number and email address, must be provided to Pinnacle Online High School at enrollment in order for student login name and password to be provided.  If you do not provide such information at the time of enrollment and at a later date you wish to review your student’s school activities, you must contact the Pinnacle Online High School’s Virtual Guidance Department by calling 1.888.567.1844 or 480.755.8222 x 2965. Parents of Pinnacle Online High School Students are given access to a parent portal which allows them to review their student’s activity (time & pace) and grades. 

Neither student nor parent can modify any student personal information through the online system.  To make any changes to a student’s personal information, the student or parent must contact the Pinnacle Online High School’s Virtual Guidance Department by calling 1.888.567.1844 or 480.755.8222 x 2965.

Pinnacle Online High School, its affiliates, and/or your local school may use personal contact data provided by you or your student to contact you about your children's progress, testing or attendance, customer service and quality control procedures. To the extent third party vendors assist Pinnacle Online High School and/or its affiliates in the provision of online products or services, those vendors are provided the minimum amount of data required to perform the tasks for which they have been engaged, have no independent rights to such data, and have agreed to adhere to the Pinnacle Online High School Privacy Policy.

Pinnacle Online High School may use the personal information on your student’s account information page to provide you and/or your student with information about new products and services available through Pinnacle Online High School. Any contact initiated by Pinnacle Online High School will pertain only to Pinnacle Online High School, and will not contain any information by or for a third party. You can request to opt out of receiving such information by making a request in writing to pinnacle@pin-ed.com.

Links
Our website may contain links to other sites, chat rooms or other resources that we provide for your convenience ("Linked Sites"). These sites are not under the control of Pinnacle Online High School, and Pinnacle Online High School is not responsible for the content available on any Linked Site. Such links do not imply Pinnacle Online High School’s endorsement of material on any Linked Site and Pinnacle Online High School expressly disclaims all liability with regard to your access to such Linked Sites. Access to any other websites linked to our website is at your own risk.

Our commitment to data security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place commercially reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect. We also use Secure Sockets Layer (SSL) protocol on your account information pages to protect sensitive personal information.

Changes in corporate structure
If all or part of Pinnacle Online High School or any of its affiliates are sold, merged or otherwise transferred to another entity the personal information you have provided at this website may be transferred as part of that transaction or process. However, Pinnacle Online High School will take steps to assure that the personal information is used in a manner consistent with the Pinnacle Online High School privacy policy under which it was collected. The Family Educational Rights and Privacy Act protects your children's educational records, in the event of such a transaction or transfer.

Changes to the privacy policy
We will occasionally amend this Privacy Policy to reflect company and customer feedback. We reserve the right to change, modify, add or remove portions of this policy at any time, and any changes will become effective immediately upon being posted unless we advise you otherwise. If you have any questions about Pinnacle Online High School's Privacy Policy, please contact us in writing at pinnacle@pin-ed.com.